Frequently Asked Questions
Here are answers to some of the questions we’re asked most often. Questions regarding specific procedures are in the Services section of our website.
Are the treatments covered by OHIP?
Treatments and procedures deemed to be of cosmetic nature are not covered by OHIP. Some insurance companies will cover therapeutic BOTOX® treatments for conditions such as excessive sweating and migraines. Your laser treatments may be tax deductible as they are performed in a medically supervised facility. We encourage you to speak to your accountant to see whether in your case, the treatments may be classified as a medical expense and tax deductible.
How much do the treatments cost?
When you call our clinic, you will be given “ball park” figures on the cost of the treatments. Dr. Gandhi sets the final price in the consultation depending on the condition of your skin and your desired treatment.
Why is there such a variance in prices for laser treatments at the different businesses?
When determining on purchasing laser treatments, price is an important factor but should not be the only factor that you consider. We encourage all of our clients to do their research and find out what type of laser will be used as there are many lasers on the market that promise great results but in reality don't meet the goals of clients. Also research to find out who will be handling the laser and doing the treatments. At Spa Lumina, we are committed to providing top quality service to all of our clients with the safest and most effective technology available. We are also committed to ensuring that all treatments and consultations are done by health care professionals. It is important to note that the lowest price doesn't always equal to the best service and/or results especially when considering laser treatments. Most importantly, we encourage our clients to find the best fit for themselves--where they feel they will be best serviced and taken care of.
What laser do you use?
We use the Cutera® Xeo laser for hair/vein removal, photofacial treatments and skin tightening.
How do I know what is a good laser?
We encourage our clients to research fully on the internet about laser technology so that they have a comfort level picking the appropriate laser for treatments. Check the power capabilities, the skin type clearance (not all lasers can be used on all skin types), the range of treatments and the safety of the lasers.
Why would I come to you for laser treatment when the salon has laser treatments as well?
Currently lasers are not regulated by the Canadian government. What that means is that anyone can purchase a laser and operate one without any formal training or knowledge. Lasers are an incredible technology for achieving skin care goals. They can also be very harmful for the skin and the client if used incorrectly. At Spa Lumina, having a physician doing the consults helps to ensure that only those treatments that are suitable for the individual will be done. We do decline to do treatments on individuals who we feel are not suited for laser treatments.
Who does the treatments?
At Spa Lumina, all treatments are done by licensed health care professionals, either a doctor or nurse.
Do the treatments really work?
YES! It’s quite exciting to see the results of the laser treatments. The doctor will give you his expectations on what changes you will see in your skin care. If he feels the treatment will not help you achieve your goals, he will decline to do the treatments.
Why do I need multiple treatments?
Our skin is our largest organ and regenerates itself continually. Our treatments are aimed at helping to exfoliate and rebuild healthy skin cells. As with anything else in life, this takes time and the laser treatments done at spaced intervals build on the natural cellular renewal pattern of our skin.
How do I maintain my results? Will I need treatments again?
You will be counseled on how to maintain your optimal results. Depending on your health and lifestyle, you may need treatments again. The doctor will counsel you on this as well.
